Privacy Policy

VerPlank Electric

Effective Date: November 01, 2026

At VerPlank Electric, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and our commitment to maintaining the confidentiality of your information.

By visiting www.verplankelectric.com, submitting a contact or service request form, or communicating with our company, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

VerPlank Electric may collect personal information when you visit our website, request an estimate, schedule electrical services, or communicate with our team.

Information collected may include:

Personal Information: Name, email address, phone number, and service address.
Service Information: Details regarding electrical service requests, project descriptions, estimates, scheduling preferences, and related communications.
Communication Information: Information provided through website forms, email, phone calls, and text messages.
Website Usage Information: IP address, browser type, device information, cookies, and website activity collected through standard website technologies.

We collect only the information reasonably necessary to respond to inquiries, provide our services, and operate our business.

2. How We Use Your Information

Information collected by VerPlank Electric is used for legitimate business and customer service purposes, including:

Responding to customer questions and service inquiries.
Preparing and providing electrical estimates and proposals.
Scheduling and confirming appointments.
Communicating project updates and service information.
Sending appointment reminders and service-related text messages.
Processing invoices, payments, and maintaining customer records.
Improving our website, customer experience, and business operations.
Complying with applicable legal and regulatory requirements.

We do not use your personal information for unsolicited third-party marketing or advertising purposes.

3. Information Sharing and Third Parties

VerPlank Electric respects the confidentiality of customer information.

We do not sell, rent, trade, or share customer personal information with third parties for their independent marketing, advertising, or promotional purposes.

We may use trusted service providers to support essential business functions, including website hosting, customer management, scheduling, payment processing, and customer communications.

These providers may process information only as necessary to perform services on our behalf and are not authorized by us to use customer information for their own independent marketing purposes.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our customers, employees, and business.

4. SMS and Text Message Privacy

VerPlank Electric may communicate with customers through SMS/text messaging regarding service requests, appointment confirmations, scheduling updates, technician arrival information, estimates, and other service-related matters.

By providing your mobile phone number and consenting to receive text messages, you authorize VerPlank Electric to contact you regarding your requested services.

SMS Privacy Commitment:

Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in consent information will not be shared with third parties for their own marketing activities.
Text messages are used for authorized customer communications and service-related purposes.
Message frequency may vary depending on your service requests and appointments.
Message and data rates may apply.
Customers may opt out of text messages at any time by replying STOP.
Customers may reply HELP for assistance or contact our office at 616-447-8774.

We respect your communication preferences and will honor requests to discontinue nonessential text communications.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

These technologies may collect limited technical information, such as browser type, device information, and pages visited.

Visitors may manage or disable cookies through their browser settings. Certain website features may not function as intended when cookies are disabled.

We do not authorize the sale of personal information collected through our website to third parties.

6. Data Protection and Security

VerPlank Electric takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Access to customer information is limited to authorized personnel and service providers who require the information to perform legitimate business functions.

Although we work to safeguard customer information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain accurate business records, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.

When information is no longer needed, we take reasonable steps to securely delete or otherwise dispose of it.

8. Your Privacy Rights and Choices

We respect your right to control your personal information.

You may contact VerPlank Electric to:

Request information about the personal data we maintain about you.
Request corrections to inaccurate or outdated information.
Request deletion of personal information, subject to applicable legal and business recordkeeping requirements.
Update your contact information or communication preferences.
Opt out of SMS communications.

To submit a privacy-related request, please contact us using the information provided below.

9. Links to Third-Party Websites

Our website may contain links to external websites or services.

VerPlank Electric is not responsible for the privacy practices, security, or content of websites operated by other organizations.

We encourage visitors to review the privacy policies of any external websites they access.

10. Children's Privacy

Our website and electrical services are intended for general audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

VerPlank Electric reserves the right to update this Privacy Policy as needed to reflect changes in business operations, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to periodically review this policy.

12. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

VerPlank Electric

3800 West River Drive NE
Comstock Park, MI 49321

Phone: 616-447-8774
Email: info@verplankelectric.com
Website: www.verplankelectric.com

Our Privacy Commitment

At VerPlank Electric, protecting your personal information is part of our commitment to providing dependable, professional service.

We use your information to serve you, communicate effectively, and deliver the electrical services you request.

We do not sell your personal information or share your contact details or SMS consent with third parties for their independent marketing purposes.

Your trust matters to us, and we are committed to treating your information with the same Attention to Detail that we bring to every project.